Papel - Payment Gateway Solution

We developed First Avenue Mall’s website and managed social media along with event coverage to enhance its digital presence and community engagement.

Client Overview:

Papel is one of Turkey’s fastest-growing fintech platforms, a licensed electronic money and payment services company operating under TCMB authorization. Their product covers everything from instant money transfers and cashback rewards to QR payments, virtual cards, and full POS solutions for businesses of all sizes.

When Papel came to Digital Arab, they had a strong product. What they needed was a digital presence that matched it.

We came in across five areas: UI/UX design, website development, SEO, branding, and social media. The brief was clear, make Papel easier to understand, easier to find, and harder to ignore.

Client Overview:

Fintech / Digital Payments

Year:

2022

What we did:

On the design and development side, we rebuilt the user experience from the ground up. Papel’s platform serves two very different audiences, individual users and business owners, and the site needed to speak clearly to both without creating confusion. We structured the UI around that split, creating distinct user journeys that guide each visitor toward the right product, fast.

For branding, we tightened up Papel’s visual identity to make it feel more consistent across every touchpoint, from the app interface to marketing materials. Fintech users expect trust signals. The brand needed to deliver that instantly.

SEO was a long game we committed to properly. Papel operates in a competitive space where terms like digital wallet Turkey, cashback app, and business payment solutions carry real search volume. We built an SEO architecture around the keywords that actually drive intent, not just traffic, and optimized every core page to perform in both traditional search and AI-powered discovery tools.

Social media management brought the brand to life on the platforms where Papel’s users already spend their time. We developed content that explained complex fintech features in plain language, grew community engagement, and kept Papel visible in a crowded category.

The result is a fintech brand with a digital presence that works as hard as its product does.

Frequently Asked Questions

What digital marketing services did Digital Arab provide to Papel?

Digital Arab delivered a full-stack digital solution for Papel covering UI/UX design, website development, SEO optimization, branding, and social media management. Rather than working in silos, every service was built around one goal — making Papel’s platform easier to find, easier to use, and more trusted by its audience.

How did Digital Arab approach SEO for a fintech brand like Papel?

Fintech SEO is more competitive than most. We focused on search intent first — identifying the exact queries that Papel’s target users type when looking for digital wallets, cashback apps, or business payment solutions in Turkey. From there, we built a keyword architecture across every core page, optimized for both Google rankings and AI search tools like ChatGPT and Perplexity.

Why does a fintech company need professional UI/UX design?

In fintech, a confusing interface costs you users — fast. Papel serves two distinct audiences: individual consumers and business owners. We designed separate user journeys for each, so every visitor lands on content that speaks directly to them. Clean UX reduces drop-off, builds trust, and directly impacts conversion rates.

Can Digital Arab handle digital marketing for fintech and tech startups?

Yes. Papel is one of several technology and fintech clients we have worked with. We understand the compliance sensitivities, the dual B2C and B2B audiences, and the trust-first messaging that fintech brands require. Our team brings both the technical knowledge and the marketing experience to handle campaigns in regulated industries.

How long did the Digital Arab and Papel project take?

The timeline varied by service. Website development and UI/UX design followed a structured sprint-based process, while SEO and social media management are ongoing engagements. For clients like Papel, we treat the relationship as a long-term partnership — not a one-off project — because sustainable digital growth takes consistent, strategic effort over time.